Returns & Exchanges

At Knog, we want you to be fully satisfied with your gear; if your purchase isn't the perfect fit for your ride, you can return or exchange it within 30 days of delivery. Ensure all items are in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your gear in its original box, ensuring all manuals and accessories are included to prevent damage during transit.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days.